Who is responsible for the treatment?

PRETUR S.A. (from now on PRETUR) NIF Nº: A17145780 Tax address: C / Mayor 129, 17700 – La Jonquera (Girona).
Contact data Data Protection – PRETUR: C / Menéndez Pelayo 7, 26002 – Logroño (La Rioja); Tel. 941270638; Email: hotels@pretur.com
PRETUR is a hotel chain whose main objective is to permanently satisfy the requirements of its customers, guests and visitors.
The personal data that you provide us through this website will be treated in accordance with current regulations on the protection of personal data of the European Union and Spain.
At the moment of proceeding with the collection of the data, the voluntary or obligatory nature of the data object of collection will be indicated. The refusal to provide the data classified as obligatory will suppose the non-provision or the impossibility of accessing the service for which they were requested. Likewise, data may be provided voluntarily with the purpose of providing the services and / or products offered in a more optimal way.
The data provided by the user must be accurate and respond truthfully to the current situation of the interested part. The user who enters the data is the sole and final responsible for the veracity of the information provided on our website.

For what reason do we treat the personal information you provide us?

The main purposes of the processing of your personal data are the following:
We treat the information you provide through the contact form on our website to contact you and respond to your request (the information sent to interested parts will not be considered as commercial communication, provided that it aims to maintain the existing relationship between the user and our organization)
When you request a stay at one of our hotels, we treat the information provided for the management of the reservation. When the user makes use of the online booking system, their data will be managed by MIRAI ESPAÑA S.L. that will communicate your data to the hotel Pretur selected by you in the manner established in the applicable legislation, and in a particular way, in writing and with a photocopy of the DNI.
When you request a product and / or service from any of our hotels, we process the information you provide us for the provision of the product and / or service requested and for your administrative and accounting management and, where appropriate, to send you information of interest about our products and / or services.

What is the legitimacy for the treatment of personal data?

» The execution of pre-contractual measures to respond to your request or your reservation at the chosen hotel.
» The execution of a contract to manage the products and services that you have, request or contract in any of our hotels.
» The legitimate interest to send you interesting information about our products and / or services.

How long will we keep personal data?

The data provided will be kept the time essential to respond to your request, manage the products and services that you have requested or have contracted without prejudice that you can exercise the right to the deletion of your personal data, which will entail the blocking of data during the time that our legal obligations persist, or until you object to continue receiving information about our products and / or services.
We can keep the data once all relationship with the user for the fulfillment of their legal obligations finish. The accounting and fiscal documentation will be kept for a period of 6 years.
No automated decision making or profiling is planned. There is no forecast of data transfers to third countries.

Who are our Treatment Managers?

In order to provide you with an adequate service and manage the contractual relationship, we have hired the following categories of data processors who will process your data on behalf of PRETUR SA: audit and consulting services, physical security services, legal activities services, computer consulting, hotel reservation services, “backup” services. Place of provision of services: Spain and, in some cases, the European Union.

What are your rights?

You have the right to obtain information about whether PRETUR S.A. is processing your personal data (right of access), to request the rectification of inaccurate data (right of rectification) or its deletion when the data are no longer necessary for the execution of the contract (right of suppression), to the limitation, in certain circumstances, of your treatment (right to limitation of treatment), to receive the personal data provided to you or to request that we send it to another controller of your choice, in a structured format of common use and mechanical reading ( right to the portability of the data), as well as to withdraw at any time the consent given to receive information of interest by any means (right of opposition). You can exercise your rights by writing to the postal or electronic address of the Treatment Manager, in accordance with the provisions of articles 15 to 22 of the RGPD 2016/679. To exercise your rights, accompany your request with a copy of your ID or equivalent document proving your identity.
If you consider that the processing of your data infringes the applicable personal data protection regulations, you can submit a claim to the competent Control Authority in Spain, the Spanish Data Protection Agency.

Availability of the Data Protection Policy

PRETUR S.A. will provide users with adequate technical resources so that, prior to the delivery of personal data, they may access this Data Protection Policy or any other relevant information, and may give their consent so that we can proceed with the treatment automated personal data of users.

Updating and modification of information

The information that appears on this website is current as of the date of its last update. PRETUR S.A. reserves the right to make, at any time, as many changes and modifications as it deems appropriate, especially to adapt to any regulatory change in the field of data protection of the European Union and Spain, and may exercise this right at any time and without prior notice.

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